The workforce as we know it has undergone significant changes since the onset of the COVID-19 pandemic, some of which are likely to become permanent. Shifting to remote work has allowed employees around the world to keep their jobs, with some enterprises even electing to continue with the arrangement once the pandemic has ended. Undoubtedly, technology has become more ingrained in daily life than would have seemed possible before the pandemic. “The source of truth that we all seek is, now more than ever, facilitated by technology,” says ISACA® Journal columnist Cindy Baxter in the “Risk After COVID-19: A New Workforce” episode of the ISACA podcast.
Now that the initial turbulence has settled, auditors and risk assurance professionals are well positioned to reconsider their approach to the risk framework—and how risk impacts the workforce. According to Baxter, they can do so by communicating transparently, handling change dynamically and implementing a team approach. “Everybody wants to do the right thing, but everyone has a different view of what the right thing is,” Baxter says in the podcast. “When [managers] take a team approach, what the workforce sees is a consolidated, strategic effort to move forward. That is energizing.”
In the “Risk After COVID-19: A New Workforce” episode of the podcast, Baxter also discusses the risk of internal threats, why it is important to have continuous risk education and how risk might be treated post-pandemic.
Learn more about the state of workforce risk by listening to “Risk After COVID-19: A New Workforce” on the ISACA® website or stream it on Apple Podcasts, Podbean, Spotify or Stitcher.